FAQ
Frequently asked questions
General Questions
Subscription starting to be active from the moment you will receive your activation credentials in your e-mail.
If your download speed is not less than 20 mbps, then everything will work smoothly in the highest quality. and clearer the quality of the images will be and there will be no obstacles during the showing of matches, movies, or series.
Most of the elements of IP networks are the control of quality service. Our service is just excellent that you can compare with other similar service providers in the market. Our quality of service ensure you the priority to several packets on the network, we always maintain and control delays fragmentation of the service to assure you high-end quality service. We always maintain the desired level performance.
As long as you want we have External IPTV. And you can renew anytime you want, you only pay as you go.
We will contact you by email or WhatsApp to renew your subscription when it is about to expire.
Generally IPTV or Internet Protocol Television has several advantages. It offers a prospective and very cost-effective in the present market viewed by countless telecommunications.
Absolutely, you can watch IPTV from anywhere in the world, but you need to make sure that your internet access speed allows you to watch the channels without any problem.
- Please pay attention that 1 subscription can be installed on multiple devices, however you can watch only on 1 device at a time.
We support all the IPTV boxes and android devices, including MAG boxes and formular.
We offer a full range of European, UK, US, Canada, Latino channels and Asian & India channels with a 4k / Ultra HD quality.
When you subscribe to theiptv4k, you get login credentials to IPTV server instructions for how to setup it on your device
We aim to email you within (15min – 1hour) of purchase to arrange setup of your order. Please note during busy periods at evenings and weekends orders may take up to 2 hours to process.
Since you report us a support question we try to make our best to find out what is going on, depending on the case it cloud take more or less time, however a standard time cloud be minutes.
We offer a 3 Days Money Back Guarantee.
You should use a VPN only if your internet service provider is blocking or throttling your connection, otherwise you don’t to use a VPN, as our service is perfectly safe to use.
Yes, we do have EPG. We usually send the epg links when sending your order. If you have not received it, contact us an we will send it.
Also, you can simply create your EPG link by replacing USERNAME & PASSWORD by yours, and you’ll get your EPG link.
http://epg.protv.cc/xmltv.php?username=USERNAME&password=PASSWORD